Privacy Policy

At TJSHOPPORTO , privacy and security are priorities. This Privacy Policy aims to make clear our store's commitment to ensuring the protection of data collected and used, in accordance with the General Data Protection Law (LGPD) and other applicable legislation in Brazil. By using our services, you agree to the collection and use of information as described below.

1. Information Collection

We collect the following information from users:

Personal Information: Name, email address, telephone number, CPF, shipping address, payment information and purchase history. This data is provided voluntarily at the time of purchase or when creating an account on our website.
Automatic Information: While browsing our website, we may automatically collect information, such as your IP address, browser type, internet service provider (ISP), pages visited and date/time of access, through cookies .

2. Use of Information

The information collected is used to:

Order Processing: The data is necessary to complete your purchase and ensure correct delivery of the products.
Communication: We use your email and phone number to send you updates about your order, answer questions, and provide support.
Marketing and Promotions: With your consent, we may send you promotional emails with offers, news and discounts. You can unsubscribe from these emails at any time.
Service Improvement: Automatic information, such as the use of cookies, helps us better understand user behavior, improve site navigation and personalize your experience.

3. Data Sharing

We do not share, sell or rent your personal information to third parties except in the following situations:

Service Providers: We use payment platforms and logistics partners who need access to your data to process payment and deliver products.
Legal Compliance: We may disclose your personal data to comply with legal obligations, such as in response to court orders or requests from law enforcement agencies.

4. Information Security

We have adopted technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure. We use data encryption during the transmission of payment information and maintain ongoing security measures to prevent any incidents.

5. Data Subject Rights

According to the LGPD , you have the following rights:

Access to your personal data stored by our company.
Correction of incomplete, inaccurate or outdated data .
Request for deletion of data, where applicable, in accordance with current legislation.
Revocation of consent for the use of your data, when requested.

To exercise your rights, please contact us via Customer Service . We will respond to your requests within the legal deadlines established.

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser that allow us to collect information about your use of the website. You can disable the use of cookies directly in your browser settings, however, this may affect some functionality of the website.

7. Data Retention

We store your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, except where a longer retention period is required by law.

8. Changes to the Privacy Policy

This Privacy Policy may be changed at any time to adapt to new legal requirements or changes to our services. We recommend that you consult this page regularly to stay informed of updates.

Questions or further information:

Customer Service (SAC)
Email : tjshopporto@hotmail.com
WhatsApp: +55 (67) 99237-4741

Opening Hours:
Monday to Friday: 9:00 am to 5:00 pm

CNPJ: 03.561.378/0001-52